ModMed + Zoho CRM

ModMed and Zoho CRM Reporting

Zoho follows the lead until it books. ModMed knows what happened next. We bring the two together.

For a specialty practice on Zoho CRM, the lead record usually stops at “appointment booked.” Whether the patient came in, and what the visit produced, stays in ModMed, out of reach of Zoho reports. We build the integration that writes ModMed appointment status and revenue back onto the Zoho record, so your native Zoho reports get better. Then we build a dashboard for what the Zoho report builder cannot show, including for people who have no Zoho seat.

0
Per-seat fees
Every 5 min
Dashboard refresh
Month to month
No long contract
BAA signed
For healthcare clients
What you see

Standard modules on this dashboard

Every build is custom. These are the modules we ship most often for this use case. Mix and match, add new ones, drop what you don't need.

Appointment Status in Zoho

ModMed appointment status written onto the Zoho record, so a lead does not go dark once it is booked.

Revenue in Zoho

Revenue from ModMed on the same record, so you can see what a new patient was worth.

Better Native Zoho Reports

Once the data is on the record, the Zoho reports you already use can include appointments and revenue.

Campaign to Revenue

Lead source and campaign on the Zoho record next to ModMed revenue, so marketing can be judged on patients, not leads.

By Clinic

Each clinic sees its own pipeline and appointments. Corporate sees the group.

No Zoho Seat Needed

Owners, practice managers, and agencies can see the numbers without a Zoho license.

The limits

Where Zoho reporting runs out for a ModMed practice

None of this is a knock on Zoho. Its reports are built around CRM data. These are the walls specialty practices hit.

ModMed data is not in Zoho

Zoho reports can only use what is in Zoho. Without an integration, appointments and revenue are invisible to them.

Lead source and outcome live apart

Zoho knows the campaign. ModMed knows the visit. A report needs both on the same record.

Every viewer needs a seat

Owners and clinic managers need a Zoho license just to look at a dashboard.

Clinic rollups get complicated

The more clinics and custom fields a report has to combine, the harder it is to build and to trust.

Where the data meets

How Zoho CRM and ModMed end up in one report

Zoho CRM knows where a patient came from. ModMed knows what happened at the appointment. We bring the ModMed side onto the Zoho CRM record, so one record holds both.

1. The lead, with its source

The lead is created in Zoho CRM with its lead source and campaign attached, and keeps it through to the appointment.

2. ModMed onto the Zoho CRM record

Appointment status and revenue from ModMed are written back onto the same record, using only the fields you authorize.

3. The dashboard

Reads Zoho CRM, so the people who need the numbers can see them without a CRM, ModMed, or ad account login.

How it works

From access to live ModMed and Zoho CRM reporting

1. Discovery call

We map both systems, how records match between them, and the questions nobody can answer today.

2. Scope + fixed quote

You get a fixed quote within 48 hours of the discovery call. No per-seat fees, and everything is month to month.

3. Build + review

We stand up your reporting on a dedicated subdomain of trusscharts.com. You review and we iterate.

4. Launch + maintain

The dashboard refreshes every five minutes. We monitor it and add views as you grow.

FAQ

Common questions

Keep using them for what they do well. Once ModMed appointment status and revenue are on the Zoho record, they get better. We build a dashboard for what they cannot show, and for people without a Zoho seat.
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Get a quote

Tell us your systems. Get a fixed quote in 48 hours.

We ask what you use, what nobody can answer today, and who needs to see the data. We come back with a fixed scope and quote within two business days of our discovery.

We will not add you to a drip list. Promise.