ModMed + Salesforce

ModMed and Salesforce Reporting

Salesforce follows the lead until it books. ModMed knows what happened next. We bring the two together.

For a specialty practice on Salesforce, the lead record usually stops at “appointment booked.” Whether the patient came in, and what the visit produced, stays in ModMed. We build the integration that writes ModMed appointment status and revenue back onto the Salesforce record. For people who work in Salesforce, we build the reports there. For owners, practice managers, and anyone without a Salesforce license, we put the same numbers on a dashboard. The work is done by Journeys Through Search, a Salesforce partner.

0
Per-seat fees
Every 5 min
Dashboard refresh
Month to month
No long contract
BAA signed
For healthcare clients
What you see

Standard modules on this dashboard

Every build is custom. These are the modules we ship most often for this use case. Mix and match, add new ones, drop what you don't need.

Appointment Status in Salesforce

ModMed appointment status written onto the Salesforce record, so a lead does not go dark once it is booked.

Revenue in Salesforce

Revenue from ModMed on the same record, so you can see what a new patient was worth.

Reports Inside Salesforce

Once the data is on the record, we build the Salesforce reports and dashboards your team already lives in.

Campaign to Revenue

Lead source and campaign on the Salesforce record next to ModMed revenue, so marketing can be judged on patients, not leads.

By Clinic

Each clinic sees its own pipeline and appointments. Corporate sees the group.

No Salesforce Seat Needed

Owners, practice managers, and agencies can see the numbers on a TrussCharts dashboard without a Salesforce license.

Questions it answers

What ModMed data in Salesforce lets you report on

Which leads became patients?

Appointment status from ModMed on every Salesforce lead, by source and campaign.

What was each patient worth?

Revenue from ModMed next to the lead source that produced it.

Which reps and clinics convert?

Booked and kept appointments by owner and by clinic.

Where are leads stalling?

Leads that booked but have no kept appointment, so someone can follow up.

Where the data meets

How Salesforce and ModMed end up in one report

Salesforce knows where a patient came from. ModMed knows what happened at the appointment. We bring the ModMed side onto the Salesforce record, so one record holds both.

1. The lead, with its source

The lead is created in Salesforce with its lead source and campaign attached, and keeps it through to the appointment.

2. ModMed onto the Salesforce record

Appointment status and revenue from ModMed are written back onto the same record, using only the fields you authorize.

3. The dashboard

Reads Salesforce, so the people who need the numbers can see them without a CRM, ModMed, or ad account login.

How it works

From access to live ModMed and Salesforce reporting

1. Discovery call

We map both systems, how records match between them, and the questions nobody can answer today.

2. Scope + fixed quote

You get a fixed quote within 48 hours of the discovery call. No per-seat fees, and everything is month to month.

3. Build + review

We stand up your reporting on a dedicated subdomain of trusscharts.com. You review and we iterate.

4. Launch + maintain

The dashboard refreshes every five minutes. We monitor it and add views as you grow.

FAQ

Common questions

Often not for the people inside Salesforce: once ModMed data is on the record, we build these views in Salesforce itself. The dashboard is for people who need the numbers without a Salesforce license.
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Get a quote

Tell us your systems. Get a fixed quote in 48 hours.

We ask what you use, what nobody can answer today, and who needs to see the data. We come back with a fixed scope and quote within two business days of our discovery.

We will not add you to a drip list. Promise.