Can you tag calls back into CallRail?

Yes. We can automatically tag inbound missed calls as "needs-callback" and remove the tag when a callback happens, so your CallRail filters stay in sync with the dashboard.

What CRMs do you join CallRail to?

Salesforce, Zoho, HubSpot, Pipedrive, and any CRM with an API. If you use a custom CRM, we will connect to it.

Does this handle multi-brand setups?

Yes. If you run multiple brands under one CallRail account, each brand gets its own view and each team sees only their brand.

Custom CallRail Dashboard

CallRail tracks the call. We turn it into the operations view your team opens every morning.

CallRail is excellent at tracking inbound calls and attributing them to source. But native CallRail reporting stops at the call. We join CallRail to your CRM pipeline, your ad platforms, and your downstream outcomes so you see cost per booked patient or cost per closed deal, not just cost per call.

Near real-time

Refresh cadence

Per-seat fees

Any CRM

Join calls to pipeline

All ad platforms

Google, Meta, Bing, TikTok

What you see

Standard modules on this dashboard

Every build is custom. These are the modules we ship most often for this use case. Mix and match, add new ones, drop what you don't need.

Call Attribution to Campaign

Google, Meta, Bing, TikTok, direct, organic, referral. Every call attributed back to the first and last touch. By landing page, by keyword where available.

Missed Calls That Still Need a Callback

A living queue of inbound calls that have not been returned. One tap opens the call in CallRail.

Agent / Team Performance

Who answered, who missed, who converted. By location and by team.

CallRail + CRM Join

Match CallRail calls to CRM contacts and opportunities. See which calls became paying customers, not just contacts.

Ad Spend to Revenue

Combine CallRail call volume with Google and Meta spend data and your CRM revenue data in one view.

Per-Office + Per-Team Rollups

If you run multiple tracking numbers for multiple locations or brands, every manager gets their own cut without a new login.

Test it out

Call us. Watch yourself appear in queue.

A live piece of what we build. Dial the number and your call shows up here within 6 seconds. Mount it on a TV in your call center and you have an operations screen your floor and leadership share.

Dial from any phone

(855) 605-7127

— The live widget polls your call system every 6 seconds
— Caller numbers are masked to the last 4 digits
— Perfect for a wall-mounted TV in the call center
— Pair it with any of our standard dashboards

A real person will pick up — tell us what you're building and we'll show you how it would look for you.

Live Queue · TrussCharts demo

Clear — no one in queue

Dial the number and watch yourself appear here within 6 seconds. The number masking matches what a dashboard on your call center TV would show.

Refreshes every 6 seconds · Caller numbers masked to last 4GET /api/queue-live

Common questions

CallRail reports stop at the call. We join CallRail data to your CRM and your ad platforms to answer questions CallRail alone cannot, like which campaign actually produced a closed deal.