Standard modules on this dashboard
Every build is custom. These are the modules we ship most often for this use case. Mix and match, add new ones, drop what you don't need.
Live Call Queue
See every caller waiting in queue, their caller ID (masked or full), and how long they have been holding. Mount it on a TV so the floor sees it before the manager has to say anything.
Agent Activity Timeline
Ready, Not Ready, On Call, Idle. Minute by minute, per agent. Works for in-office, hybrid, remote, and overseas BPO teams.
Missed Calls That Still Need a Callback
A living queue of inbound calls that were missed and have not been returned. Click any row and open it in your phone system in one tap.
Ad Spend to Call to Revenue
Which campaign actually produced the booking, not just the ring. Google, Meta, TikTok, Bing, your CRM, your billing system. One line.
Caller Wait Time + Abandonment
The slow bleed nobody tracks until the month ends. Spot it the same day it happens.
Per-Location + Per-Team Rollups
If you run multiple offices or a shared services call center across locations, every manager gets their own cut without a new login.
Call us. Watch yourself appear in queue.
A live piece of what we build. Dial the number and your call shows up here within 6 seconds. Mount it on a TV in your call center and you have an operations screen your floor and leadership share.
- — The live widget polls your call system every 6 seconds
- — Caller numbers are masked to the last 4 digits
- — Perfect for a wall-mounted TV in the call center
- — Pair it with any of our standard dashboards
Common questions
You might also want
Tell us your systems. Get a fixed quote in 48 hours.
We ask what you use, what nobody can answer today, and who needs to see the data. We come back with a fixed scope and quote within two business days of our discovery.